Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “Client”, or “You”) and Tracconsultant (“Company”, “Platform”, “we”, or “us”). By accessing our website, creating an account, engaging our Chartered Accountants for tax filings, or subscribing to our software tools, you agree to be bound by these Terms and our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree with any provision of these Terms, you must immediately refrain from utilizing our services.

2. Scope of Services Offered

Tracconsultant operates an online technology platform facilitating professional corporate and tax compliance services, including:

• Income Tax Return (ITR) Filing: Preparation, review, computation optimization, and e-filing for salaried persons, freelancers, capital gains, crypto traders, and corporate entities.
• GST Compliance: GST registration, monthly GSTR-1 and 3B returns, annual GSTR-9 returns, and LUT filings.
• Tax Notices & Litigation: Analysis, advisory, and response drafting for intimations under Section 143(1), defective notices under 139(9), and reassessments under Section 148.
• Corporate & Legal Registration: Company incorporation (Private Limited, OPC, LLP), Section 8 NGO trust registration, trademark filing, MSME/Udyam, and startup DPIIT registration.
• SaaS Tax Utilities: Access to digital tools including PDF Redactor, Trial Balance to Balance Sheet generator, GSTR-2A reconciler, and JSON computation parsers.

3. Pricing, Currency & Payment Terms

• Currency Denomination: All prices, quotes, and subscriptions listed across our platform are denominated and billed in Indian Rupees (INR ₹).
• Transparent Pricing: The professional fees shown on service checkout include standard advisory fees. Any statutory government fees (such as MCA stamp duty, DIN approval fee, or GST challans) will be clearly bifurcated prior to payment.
• Authorized Payment Gateways: You agree to remit payments solely through our secure payment channels, which include RBI-authorized payment gateways (e.g. Razorpay, UPI, BHIM, Net Banking, and Debit/Credit Cards).
• Taxes: Fees are subject to applicable Goods and Services Tax (GST at 18%) as required under Indian taxation laws. Official tax invoices with GSTIN details are generated upon successful payment.

4. Client Responsibilities & Truthful Disclosures

To enable our Chartered Accountants to calculate accurate tax liabilities and claim maximum legitimate deductions:

• You agree to provide true, current, and complete documents (Form 16, AIS, bank statements, ledger books).
• You acknowledge that Tracconsultant and its assigned CAs rely entirely on the veracity of the documents furnished by you.
• Tracconsultant shall not be held liable for tax penalties, interest, or prosecution arising from undisclosed income, concealed bank accounts, or fraudulent documentation supplied by the client.

5. 100% Notice Protection Guarantee Scope

Our “100% Notice Defense Guarantee” applies exclusively to returns prepared and directly e-filed by Tracconsultant. If a clarification order under Section 143(1) or 139(9) arises due to computational discrepancies in a return we filed, our senior CA team will draft the formal rectification response at no additional advisory cost.

* Exclusion: This protection does not apply to notices arising from undisclosed cash transactions, high-value purchases (SFT disclosures) not informed to us during filing, or returns filed by third parties.

6. Third-Party Portals & Government Downtime

While we guarantee rapid turnaround times (such as 24-hour draft turnaround on salaried ITR), we are not responsible for delays caused by downtime, server crashes, or scheduled maintenance on official government portals (such as incometax.gov.in, gst.gov.in, or mca.gov.in).

7. Intellectual Property Rights

All proprietary algorithms, tax calculators, user interface designs, visual layouts, content, and software utilities on this website are the exclusive intellectual property of Tracconsultant. Unauthorized copying, scraping, reverse engineering, or resale of our interactive tools is strictly prohibited.

8. Limitation of Liability

In no event shall Tracconsultant, its partners, Chartered Accountants, or affiliates be liable for indirect, incidental, or consequential damages resulting from your use of the platform. Our maximum cumulative liability for any claim arising under these terms shall not exceed the total advisory fee paid by the customer for that specific service order.

9. Governing Law & Jurisdiction

These Terms of Service and any contractual transactions shall be governed by, interpreted, and construed in accordance with the laws of India. Any legal dispute or claim arising hereunder shall be subject to the exclusive jurisdiction of the competent courts located in Kanpur / Lucknow, Uttar Pradesh, India.

10. Contact Information

For inquiries regarding these Terms of Service, contact our Legal Cell: